Free Christmas Day Travel for Carols & Noels

Celebrate Christmas with National Express

This Christmas, we’re spreading festive cheer across the National Express coach network.

This year we are feeling more festive than ever before and to celebrate, we are offering anybody named Carol and Noel free one-way travel on Christmas Day.

Whether you’re dashing through the country to visit loved ones, heading home for Christmas dinner, or starting your festive holiday adventure, we’re here to make your journey extra merry. So sit back, relax and let us do the driving!

All bookings for the offer must be booked at least 7 days in advance, with the last day for bookings on 18th December 2025.

To book your travel please follow these steps…

Step 1

Use the journey planner above to search for your preferred journey.

Fill in the "travel from" and "travel to" fields, select the date of your journey and the number of passengers, and then select the "Find my journey" button to see what services are available.

Step 2

Come back to this webpage and fill in the form below with your information and preferred journey details.

Step 3

After submitting the form, we’ll email you and ask you to reply and attach a form of photo ID. Once this has been submitted, our team will verify the details submitted and if successful will send a ticket for travel to your email address within 24 hours. Please note that our customer service team opening hours are 08.00 - 18.00, 7 days a week.

✏️ Carol & Noel - Free Travel

Your details

Please ensure that these details are all correct, as these will be used to supply your ticket and to keep you informed about your travel (e.g. service disruption) The ticket for travel will be supplied through email to the email address that you supply.

Contact Name *

Email *

Phone *

Journey details

Travelling from: *

Travelling to: *

Date of travel: *

Departure time: *

I acknowledge and agree that where I am booking a service provided by or on behalf of National Express the General Conditions of Carriage (and any Special Conditions) and Privacy Notice shall apply and that my contract is with National Express. I confirm that the information supplied is correct and my first name is either Carol or Noel.

Terms of the travel policy

Free travel to anyone whose first name is Carol or Noel on Christmas Day
Free travel applies to Standard single one-way travel (including airports) on 25th December 2025 only
This offer is available on all National Express Coach services in the United Kingdom, subject to availability
A reservation for free travel is required by booking at least seven (7) days in advance by completing this webform.
This offer is only available through National Express Customer Services by completing the webform in advance. The offer is not available to book via coach drivers, coach station ticket offices, quick issue ticket machines or via third party retailers
Customers who have not contacted National Express Customer Services in advance of travel will be denied boarding
This offer can change or be removed at any time
No booking fees apply
The ticket, once booked is non transferable
A maximum of one ticket per person only
Standard luggage allowance is included per customer. Additional products such as seat reservations or extra luggage must be paid for
All tickets are issued and all passengers are carried subject to National Express' General Conditions of Carriage, available online and at all National Express outlets
Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD