National Express is rated EXCELLENT
We are proud of our 'Great' rating as we love to know what our customers think, which is why we've been a part of Trustpilot, an independent review site, since 2015. Now, with over 100,000 reviews, we can get the most up-to-date feedback and do everything possible to continually improve our service.
We value this feedback greatly. So if you've travelled with us, please leave a review!
National Express Reviews Policy
We occasionally display customer reviews on our website. All reviews shown on our site are reviews obtained from Trustpilot. Trustpilot reviews are generated either through a request for a review sent by National Express or by a customer off their own violition. See Trustpilot’s Trust Centre for more information.
Giving feedback on our website or services
Customers can visit our Contact Us page to give any feedback and or to leave a review of National Express.